Dead NS10 touch screen?

[jylilaht]

We have touch screen NS10-TV00B-V2 which only started with blue screen and then went black with run led (green) on. Later it only goes orange or someties doesn't even give blue screen at start I pressed reset few times and turned power on and off. Can't get program downloaded and I don't have manual. Can someone tell me normal procedure with serial cable download? Do I need to turn panel on before or after I start download? Do I need some kind of special com port settings? I have successfully downloaded program before but it was a while ago so I cannot remember exactly. I just want to find out for sure if panel is just *kaboom* broken or program corrupted.

[PdL]

If you have CX-Designer, look in the start menu programs folder for the Setup manual. Section 7-3 describes troubleshooting according to LED colors and sreen indications. It sounds like there is definitely something defect in the memory area or your battery is low. You should at least see some Post boot info like starting up fins gateway, etc etc. Normal download procedure with serial cable should require no specific operation on the PT. See section 3-3 of the setup manual. See links in the Omron FAQ in my sig for more links to download sites.