GX Works2 installation problem

[Julser]

Hi everybody!

Recently I've got problem with installation of GXW2 on my PC

There is a message "Any of the MELSOFT products or other software may not be installed normally.

Please restart computer before installing this product" during installation.

Of course I restarted PC)), delete all Melsoft products from my PC, use regedit,

try to install various version of GXW2 and so on, but with no success((

(although GX Developer or MT Works can be installed on my PC without problem)

Anybody knows how to solve this issue?

(Please don't say to reinstall PC OS. Unfortunately it is not easy in my case)

Thank you in advance!

[Ron_S]

It won't install on a 64 bit system. And with windows 7, 32 bit you have to have all the permissions.

[Julser]

Ron_S,

Thank you for your advice, but it is not problem of Win7 64 bit system...

I've successfully installed and used a lot of MELSOFT packages on my PC before

But I've got installation problems after I unistalled SoftGOT s/w from my PC.....

Now I couldn't install MELSOFT at all ))

 

[kaare_t]

My quess is that the SoftGOT uninstalled some common components. Melsoft packages share a lot of files and drivers. If you have any CD/DVD with the "Melsoft Environment" package, try reinstalling just this package.

[Panha]

Hi, can you share me a product key of GX works2 please? Thank advance. 

[kaare_t]

Of course not. That's illegal!

[Bobodopalus]

i am having this same problem if any1 managed to fix it, installing IQ works on a win10 pc, disc 1 worked fine and installed gx works and gx developer no problem, but then i get the error on other discs saying something hasnt been installed correctly and to restart

[Goo KG]

On 1/20/2016 at 6:52 PM, Julser said:

Hi everybody!

Recently I've got problem with installation of GXW2 on my PC

There is a message "Any of the MELSOFT products or other software may not be installed normally.

Please restart computer before installing this product" during installation.

Of course I restarted PC)), delete all Melsoft products from my PC, use regedit,

try to install various version of GXW2 and so on, but with no success((

(although GX Developer or MT Works can be installed on my PC without problem)

Anybody knows how to solve this issue?

(Please don't say to reinstall PC OS. Unfortunately it is not easy in my case)

Thank you in advance!

Hi, has your problem been solved? I also encountered the some problem. Is there any information I can refer to? 

[matthint1]

I've ran into this issue with several of the computers at work.  The only thing that seems to work for me is to boot into safe mode and install all the software.  To do this, click on the windows logo on the start bar and type "msconfig".   Open the application and go to the boot tab.  Select Safe Boot, hit apply, and reboot the computer.  Once you've installed all the software, go back into msconfig and turn off Safe Boot.

 

Hope this helps.

 

[DWIM]

Hi,
Although it is an older thread, I wanted to say "Thank You"  to matthint1. Switching to "Safe Mode" worked for me too to install GX Works 1.077F.

I had the same error as Julser under "normal" computer state. But  it worked well in "Save Mode". One exception, the setup could not install the drivers (Safe Mode does not load drivers).

I had to acknowledge abaout 3 Setup failures which said the setup failed. Fortunately the GxWorks setup is constructed as a collection of many setups. So the rest went through.

Then, after rebooting i switched to "Unsafe Mode" (HaHa !!!) and reinstalled the whole package again. This time the drivers installed sucessfully.

Yes Matt, it helped!

[MrBrick]

Two ways that should fix it.
1. go to:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
Run the Windows troubleshooter.
Reboot.

2.
Open the registry editor in Windows.
Go to:
32-bit OS.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce 
64-bit OS
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

Delete all Keys like:
InstallShieldSetup
InstallShieldSetupx

[d4rkm4n]

On 8/10/2022 at 4:27 PM, MrBrick said:

Two ways that should fix it.
1. go to:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
Run the Windows troubleshooter.
Reboot.

2.
Open the registry editor in Windows.
Go to:
32-bit OS.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce 
64-bit OS
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

Delete all Keys like:
InstallShieldSetup
InstallShieldSetupx

Thansk!

2nd method works for me.

[Aoto10]

On 8/10/2022 at 4:27 AM, MrBrick said:

Two ways that should fix it.
1. go to:
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
Run the Windows troubleshooter.
Reboot.

2.
Open the registry editor in Windows.
Go to:
32-bit OS.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce 
64-bit OS
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

Delete all Keys like:
InstallShieldSetup
InstallShieldSetupx

Had this restart issue today. I deleted the registry entry like you suggested and it fixed it. The only way I found to prevent this is to sign into windows with an administrator account. Otherwise, I would have to modify the registry.

 

Thanks.