Als Posted April 29, 2020 Report Posted April 29, 2020 I have a dongle (licence) I use for Proficy Machine Edition version 7.0. PME version was recently upgraded to version 8.60. after a little while the dongle went missing and I couldnt locate it. Hoe do I get a replacement dongle? Please I need help. Thank you.
Steve Bailey Posted April 29, 2020 Report Posted April 29, 2020 Contact Emerson support. They can issue a replacement. But the dongle that works for version 7.0 is not the current style. You may wind up getting a newer style dongle and have to upgrade to the latest Proficy licensing.
Als Posted April 30, 2020 Author Report Posted April 30, 2020 Thank you Steve Bailey, The dongle I was using was a White M4 key, which I just realized it is no longer available. I will contact Emerson support and will definitely have to upgrade to latest PME software inorder to get latest hardware licence. Really appreciate your help, Steve Bailey.
Steve Bailey Posted April 30, 2020 Report Posted April 30, 2020 You may not have to upgrade your version of PME unless you want to. You should be able to continue at your current PME version with the new dongle. The licensing software is available as a separate download. At least it used to be before Emerson took over.
Als Posted April 30, 2020 Author Report Posted April 30, 2020 Thank you so much. It's much more clear now. Greatly appreciate your support.
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