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I don't use the backup utility often. Alternatively, you can backup all data in the CX Programmer project.

1) IO Table - "Transfer from the PLC". Also transfer any special units that may be attached.

2) Settings - "Transfer from PLC"

3) Memory - Double click each memory type you wish to save then "Transfer from PLC". Make sure to perform "File" > "Save in Project". You'll want to make sure you save D, E, H, IR, & DR memory. 

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