GT2107-WTSD not showing in GT Designer3

[ClaytonOLeary]

Hi guys, im just looking for some help if possible, I am trying to setup a HMI (2107-wtsd) but GT Designer3 does not have this model nor does it have any 2107 models in the GOT type dropdown. How can i get my model to show? I have tried setting the GOT type as a G2105 and the GT softGOT2000 and these did not work, the HMI is on a white screen with install package data but i cannot do this if it is not in the GOT dropdown correct?
I have attached some pictures to show.
the HMI is connected to the PLC via ethernet and the laptop is connected to the HMI via usb
I am very new to this so we are using test benches so if anything looks wrong i am very sorry

[Neverov]

33 minutes ago, ClaytonOLeary said:

Привет, ребята, я просто ищу помощь, если возможно, я пытаюсь настроить HMI (2107-wtsd), но в GT Designer3 нет этой модели и нет моделей 2107 в раскрывающемся списке типа GOT. Как я могу показать свою модель? Я попытался установить тип GOT как G2105 и GT softGOT2000, и это не сработало, HMI отображается на белом экране с данными установочного пакета, но я не могу этого сделать, если он не находится в раскрывающемся списке GOT, правильно?
Я приложил несколько фотографий, чтобы показать.
HMI подключен к PLC через Ethernet, а ноутбук подключен к HMI через usb
Я очень новичок в этом, поэтому мы используем испытательные стенды, поэтому, если что-то выглядит не так, мне очень жаль

Probably an old version of the program ??

https://www.mitsubishielectric.com/fa/download/software/hmi/got/index.html

Edited June 21, 2021 by Neverov

[ClaytonOLeary]

10 minutes ago, Neverov said:

Probably an old version of the program ??

you could be right... I will check if there is an updated one and get back to you!

[GreenMan]

Hi

You need to upgrade GT works3. Try the GT Works3 - v1.255R version

Link for download: https://no3a.mitsubishielectric.com/fa/no/dl/14333/

 

[ClaytonOLeary]

17 minutes ago, GreenMan said:

Hi

You need to upgrade GT works3. Try the GT Works3 - v1.255R version

Link for download: https://no3a.mitsubishielectric.com/fa/no/dl/14333/

 

thank you I will update GX works3 also and see if it helps.

[ClaytonOLeary]

20 minutes ago, GreenMan said:

Hi

You need to upgrade GT works3. Try the GT Works3 - v1.255R version

Link for download: https://no3a.mitsubishielectric.com/fa/no/dl/14333/

 

 

That link does not work and keeps redirecting me

 

[GreenMan]

Yes, to a log in page. After login the download starts automatic. If you do not have an account just create one.

[ClaytonOLeary]

12 minutes ago, GreenMan said:

Yes, to a log in page. After login the download starts automatic. If you do not have an account just create one.

I have signed in but it takes a long time trying to load and then this error appears every time, tried another browser and the same thing, cleared cookies also

EDIT: nevermind it decided to work now, thanks!

 

Edited June 21, 2021 by ClaytonOLeary

[GreenMan]

Good

Why I think this is the correct link for you. This is the europeen installer and since your located in Ireland I think this is the correct one for you.

[ClaytonOLeary]

26 minutes ago, GreenMan said:

Good

Why I think this is the correct link for you. This is the europeen installer and since your located in Ireland I think this is the correct one for you.

you are 100% correct, it took a few tries but it started and seems to be VERY slow haha but ill wait it out another 30 minutes it says.

[ClaytonOLeary]

thank you so much for the help guys, the updates helped and now i can see it in the GOT type. much appreciate

[GreenMan]

Thank you for the update and good luck