Young_Engineer Posted March 30, 2016 Report Posted March 30, 2016 Hello, I'm trying to do a firmware upgrade on a ultra 5000 drive. When selecting the file it says ''is not compatible with the drive series'' I'm sure the file is the right one, and not corrupted. Is it possible that by accident the 1st firmware file is gone? And therefore you first have to download the V1.0, before upgrade the drive? What is going on? Greetings, Quote
jstolaruk Posted March 30, 2016 Report Posted March 30, 2016 Difficult to see the pic but what series is listed on the Drive's label? Quote
Young_Engineer Posted March 30, 2016 Author Report Posted March 30, 2016 It says Ultra 5000 Modelnumber: 2098-IPD-020 (Series B) Current firmware version V1.10 The software I use is Ultraware V1.64 Quote
jstolaruk Posted March 30, 2016 Report Posted March 30, 2016 When I started to look into this I was surprised that you have to have a different contract for technical support as this product is obsolete as of 2013. (One of my customers has purchased every ultra5000 he could find in order to support older installations, about 500 units). So I couldn't find a list of Series verses firmware release compatibility. Sorry I couldn't be of more help. Quote
Young_Engineer Posted March 30, 2016 Author Report Posted March 30, 2016 Okay, thanks for the effort. I'll continue the hunt. Quote
Samsung2 Posted December 12, 2024 Report Posted December 12, 2024 (edited) On 30/03/2016 at 1:24 PM, Young_Engineer said: Hello, I'm trying to do a firmware upgrade on a ultra 5000 drive. When selecting the file it says ''is not compatible with the drive series'' I'm sure the file is the right one, and not corrupted. Is it possible that by accident the 1st firmware file is gone? And therefore you first have to download the V1.0, before upgrade the drive? What is going on? Greetings, Dear ,can you please send me firmware of ultra5000?include 2 files for m28f400 and 28f004 and xc9536 ?thanks Edited December 12, 2024 by Samsung2 Quote
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